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Home / Mother and Daughter are a Volunteer Duo Advocating on Behalf of Florida Seniors

Mother and Daughter are a Volunteer Duo Advocating on Behalf of Florida Seniors

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Mother and Daughter are a Volunteer Duo Advocating on Behalf of Florida Seniors

January 22, 2019
Written by
Daniel Loureiro - HungryMedia

 

The apple doesn’t fall far from the tree. In this case the apple is Donna Appel and her 90-year-old mother, Evelyn Chernetz, is the proverbial tree. Both actively volunteer in Broward and Palm Beach counties.

VetAssist Vice President Donna Appel and her mother Evelyn Chernetz at the  ARDC Council Installation Dinner January 17, 2019 at the Renaissance Fort Lauderdale-Plantation Hotel.

Donna has always believed in giving back and volunteering. That’s why you can find her involved with a mentoring program called Take Stock in Children, the Steppin Up Shoe Project, which has collected more than 13,000 new shoes for area youth in need, and the local area agency on aging known as the Aging and Disability Resource Center (ARDC) of Broward County.

Recently Donna received an award for serving two years as vice chair and two years as chair of the ADRC’s advisory council and of course she brought her mother Evelyn with her to the award ceremony.

“The funny thing,” says Donna, “is I was acknowledged for ‘role model leadership’ and ‘leading by personal example…’ This really describes my mother. She’s still active in the community and a role model for my children and me.”

Professionally, Donna is the vice president of sales and marketing at Veterans Home Care with the exclusive VetAssist Program. The VetAssist Program not only offers home care and adult day care, it also assists veterans and their surviving spouses in accessing military benefits to pay for their care.

There’s a little-known pension called “Aid and Attendance“ and it can cover the cost of long-term care up to $2,230 per month. This pension is offered through the Veteran Benefits Administration (VBA) not the Veterans Health Administration (VHA). “The problem is that so many deserving veterans and surviving spouses of deceased veterans are unaware of it,” says Donna.

“When I volunteer at the ARDC, sometimes I’m acting as fundraiser, organizer, and volunteer. If asked, I act as a VetAssist vice president, and spread the word about our program which has helped more than 16,000 veterans and spouses nationwide since 2003 obtain Aid and Attendance to pay for their care,” says Donna.

After stepping down as chair, Donna will continue as advisory council member at the ADRC. “I love this organization. Everyone on the council is a subject matter expert and resource to area seniors. For example, I volunteer with people from Florida Power and Light, Medicaid, PACE, the police department, the Alzheimer’s Association, an adult day care provider and other home care providers. We share information and do whatever we can to improve the lives of our seniors,” says Donna.

“People who aren’t able to volunteer are missing out. I know it’s a cliché, but you really get back more than you give. At least that’s been my experience. I’ve met so many friends including elected officials and other volunteers who I wouldn’t have otherwise met,” says Donna.

One of her favorite events is coming up in February: the 13th Annual Valentine’s Day Fashion Show and Luncheon, Friday, February 8th, 2019. “I love working with Stein Mart our sponsor and I get a kick of the local celebs and elected officials who attend and even model the latest fashions,” says Donna.

Macintosh HD:Users:Janet:Desktop:Screen Shot 2019-01-18 at 5.59.39 PM.png
Photo- Courtesy of South Florida Sun Sentinel & photographer Kara Starzyk.
Donna Appel, pictured second from the left in the back row, applauds Edith Lederberg, former executive director of the ARDC in Broward County, as an amazing role model. Edith passed away January 8, 2019 after more than 40 years serving her community.

“The only disheartening news at the ARDC is the recent loss of Edith Lederberg,” says Donna about the ARDC’s former executive director who passed away January 8, 2019. “Next to my own mother, Edith was one of the most inspiring role models I will ever have the good fortune to know. I’m so glad I was there at her 40th anniversary event honoring her years of achievement.”

“Between my mother and Edith, I’ve certainly been blessed with role models of community outreach,” says Donna.


The ARDC offers information regarding services in Broward County available for seniors, persons with severe and persistent mental illness, ages 18 and over, their families, and caregivers. The ARDC helpline is 954-745-9779.

For information about the VetAssist Program, for veterans or surviving spouses of deceased veterans, call 888-314-6075.

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Saul Avila, SetxHomeCare

“VetAssist is a great service. There are benefits and services available that veterans don’t know about. Nurses and social workers dont’t know about them either, so it’s great to educate the community. The veterans can get services at home, and that’s where they want to be: in their homes.

How long have you been working with VetAssist

“7 years”

What’s your experience working with VetAssist?

“I started with the local Regional Manager. He was a huge help getting this going – the process of helping patients get their documents together, everything they need to get approval. “

What do you thing about the service?

“It’s great! It’s really needed in the community, because if the veterans were to apply for the benefits on their own, they are looking at a year process. We can start services usually within 30-45 days of everything being submitted. They’re able to stay in their own homes longer and get the help they need. “

What has been your experience helping veterans?

“It’s been a honor. They do not want to ask for anything. They want to do it on their own. When we reach out and tell them what’s available, they are very greatful. It means that a lot to me to be able to get it started for them, to make it easier on them. It’s a lot of paperwork.”

Cindy Stamps, AccentCare in Waco, Texas
with VHC Regional Manager, Nicole Figureo

“I’m a daughter, aunt, niece, and cousin of veteran, I did my research among companies similar services before I started working with VetAssist. I have exclusively worked with VetAssist for my veteras for three years.”

How long have you been working with VetAssist

“Exclusively for 3 years; did her research among companies with similar services”

What’s your experience working with Nicole?

“3 years. Also has a private pay; was doing her referrals, got a call from a girl with a strong NY accent looking for Marlena.”

What do you thing about the service?

“I love it because it’s easy to get in contact. They do what they say they’re gonna do. If there’s a mistake or miscommunication, they own up to whatever the problem is and do whatever they can to get it fixed. I have a Robin’s personal cell, David’s personal cel… They take the time to talk to me. I’ve been having problems with portal. It’s nice to know that if I have a question I will get it answered right away.I’m not patient when it comes to my veterans. “

What has been your experience helping veterans?

“It’s amazing. The VA do the veterans justice, and they are even less accomodating to the spouses. To know that I am able to help somebody to get the benefit and the care that they need to stay in their home is satisfying. I had to talk to a veteran the other day about his wife, and they do not qualify for the benefits because he’s already 100 % disabled. It breaks my heart because here are these men and women who served our country, and I can’t help them.”

“In central TX, we have a couple other agencies – I do not know how they are getting away with it – they are charging veterans $1200-1500 up front without a quarantee that they can get them benefits. The veterans reach out to me later and many tell me they do not qualify, and I say, how do you know you do not qualify?” I am often able to help them trough my VetAssist contact”

“I’m so thankful for Bonnie starting this company. I am very particular with my veterans, and I am gratefull that you guys are around, because you help me help my veterans.”

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Robin Borders

Vice President, Sales

With more than a decade of senior care experience, Robin Borders is a respected leader in the home care industry.

Robin started at Veterans Home Care in 2012 in the Client Services Department, then joined the marketing team as a regional manager and was promoted to territory vice president. As a client service specialist, Robin monitored the home care of clients assuring they were getting the services they needed from a home care aide they trusted. Working as a regional manager, Robin made home visits to veterans and their families explaining the VetAssist Program.

Robin is instrumental in marketing our unique business model, educating the public on how we help people apply for a VA pension with Aid and Attendance and provide home care services. As a territory manager, Robin works with home care agencies and senior organizations across the country.

Prior to working at Veterans Home Care, Robin owned her own business as a manufacturer’s representative of restaurant equipment managing four states. Robin, a daughter of a Marine Korean War veteran and granddaughter of a Navy WWII veteran, grew up in St. Louis, Missouri and graduated with an associate degree from Florissant Valley Community College. Robin volunteers for the Alzheimer’s Association and is a member of the St. Louis Home Care Alliance.

Robin is a sought-after speaker and presenter based at our St. Louis, Missouri headquarters and oversees regional managers and company growth in 48 states

Howard Laiderman

Chairman

Howard began his career in his family’s automotive tire and auto parts wholesale and retail business which at one time was ranked 8th largest US tire dealer by Crane Publishing. He developed his skills in operations and executed marketing programs that resulted in sales from Fortune 500 companies including Walmart.

After the passing of Howard’s father, he ventured out on his own and started Ness Trading Company. With the help of his wife Bonnie and their two daughters, his new family operation quickly grew to one of the largest closeout and surplus specialists in the automotive parts and custom wheels industry.

Since 2003, Howard has worked with Bonnie growing Veterans Home Care to become the largest company of its kind offering in-home care to our deserving veterans through the unique VetAssist Program. Howard has been an integral part of the organization’s effort to brand the VetAssist Program and scale the business through provider contracting and client relationship management (CRM) technology.

Today Veterans Home Care has multiple locations throughout the country, and serves veterans in 48 states with a network of more than 4,000 home care providers. Veterans Home Care has also earned the Better Business Bureau’s Torch Award for Ethics and the Inc. 5000 Award of Fastest Growing Companies seven times.

Howard supports national veterans’ organizations and travels to Capitol Hill advocating for veterans and educating policymakers about the needs of veterans.

Bonnie Laiderman

Founder and Chairwoman Emeritus

As the founder and owner of Veterans Home Care®, Bonnie Laiderman has helped more than 20,000 veterans and their spouses receive in-home care through the unique VetAssist® Program.

Bonnie started the business in 2003 to answer a need in the military veteran community. Many veterans and their families don’t utilize available benefits from the Department of Veterans Affairs (VA) due to a lack of awareness. As a caregiver for her late mother, Bonnie personally experienced the frustration of failing to access available VA benefits in her mother’s time of need.

Bonnie has overseen the growth of the company from a one-woman operation to become one of the largest women-owned companies in the St. Louis Metro Region with multiple locations throughout the country, serving veterans in 48 states with a network of more than 4,000 home care providers.

Veterans Home Care has also earned the Better Business Bureau’s Torch Award for Ethics and the Inc. 5000 Award of Fastest Growing Companies seven times.

Bonnie personally has been recognized with numerous awards including the:

  • KTVI-Fox2 News Most Remarkable Women
  • McKnight’s News Publications’ Hall of Honor
  • Missouri Athletic Club’s Women of Distinction
  • St. Louis Business Journal’s Most Influential Women
  • Ingrams Magazine’s 50 People You Should Know and
  • Missouri Council for In-Home Service’s

In addition to growing Veterans Home Care to become the largest provider of its kind in the industry, Bonnie has been a strong supporter of numerous charitable and social organizations with both a local and national impact. Wings of Hope and Lydia’s House have both benefited from Bonnie’s support to continue services to our most vulnerable in need. Bonnie also is active in the American Red Cross as: a Tiffany Circle member, (a national society of women leaders), a chairperson for the Service Armed Forces Committee and a mentor in the Society of Women Leaders.

Carmen Perry-Tevaga

Vice President, Strategic Partnerships

As Vice President of National Accounts, Carmen develops and supports a nationwide network of home care and other senior care providers for Veterans Home Care’s brands. Carmen is responsible for these valued stakeholder relationships, identifying sales opportunities and developing comprehensive growth strategies for all parties involved.

Carmen’s 20+ years of healthcare administration experience spans multiple levels of care from physician practices to renown hospitals and rehabilitation services.

Having an extensive consulting background and subject matter expertise in VA Aid and Attendance benefits for older adult care, she’s a well-received speaker, podcast guest and presenter.

Carmen serves on the Home Care Association of America’s (HCAOA) Veterans Affairs Committee and serves as a board member for the National Aging In Place Council, (NAIPC) with whom she co-wrote a book on senior care.

Donna Appel

Vice President, Marketing

In her role as Vice President, Marketing, Donna oversees VHC’s marketing outreach and branding. Donna has more than 35 years of experience in sales, sales training and marketing.

Her wealth of business expertise includes a focus on the needs of older adults, caregivers and family members in need of home care solutions. She’s a resource to veterans’ organizations and senior care providers across the country and champions the mission to assist veterans, their spouses and their families with resources for them to age in place.

Those resources include the VetAssist® Program, which helps deserving veterans stay at home, if it is their choice, by obtaining home care with no out of pocket cost. As a daughter (and daughter-in-law) of a WWII veteran and a Veterans Home Care client, Donna is proud to serve these heroes and their families.

Donna is a member of the Veterans Council of Broward County and is currently on the Advisory Council for the Aging and Disability Resource Center of Broward County. Ms. Appel also mentors at risk teenagers through Take Stock in Children, an organization that funds college scholarships for at risk youth. Donna is part of a team for the Stepp’n Up Shoe Project that collects new shoes for Broward County children and distributes them to The Children’s Home Society, Child Net, Kids in Distress, The Anne Stork Center and several other organizations.

Marcy Seeney

Senior Vice President of VetAssist

Marcy Seeney, a dedicated advocate for senior care, has been an integral part of Veterans Home Care since January 2006. With a wealth of experience in the industry, Marcy was among the pioneering team members who joined her family on the company’s mission to support Veterans and Surviving Spouses in accessing essential care while maintaining their independence and dignity at home.

Over her remarkable 17-year journey, they have positively impacted over 22,000 families by facilitating their eligibility for the Aid & Attendance pension. Marcy is passionate about serving others and ensuring their well-being. Marcy continues to make a difference through her unwavering commitment to excellence in senior care. Networking in this space, she led the way for St. Louis and helped teach and train those who have gone on in the community to careers in home care.

Evan Kaltman

Chief Revenue Officer

Since opening the local Veterans Home Care NYJ office in 2009, Evan has overseen the expansion of the operations to include all of New Jersey as well as Pennsylvania, New York and Delaware. Evan is based at our Cedar Knolls, New Jersey office and leads sales operations nationwide.

Evan is a member of the New Jersey Association of Veterans Service Officers (NJAVSO). In addition, he serves as a board member for Welcome Home Vets of NJ.

Evan is a sought-after public speaker and strongly believes in educating social workers about the funding options available for our veterans and surviving spouses to receive in-home care. He is certified by the National Association of Social Workers – New Jersey Chapter (NASW-NJ) to provide training and issue “VA Benefits for Long Term Care” continuing education credits (CEU’s).

Heidi Friedman

General Council

Heidi is a distinguished VA accredited attorney and one of a few Florida Board Certified Elder Law Attorneys. With an unwavering commitment to honoring veterans and their families, Heidi has dedicated her career to providing expert legal assistance to veterans and their surviving spouses in obtaining VA Aid and Attendance benefits to assist with paying for the extraordinary cost of long-term care. Throughout her legal career, Heidi has amassed a wealth of experience in navigating the intricate landscape of VA benefits. Her expertise extends to advocating for veterans and surviving spouses, ensuring they receive the support they rightfully deserve.

Beyond her legal expertise, Heidi shares deep personal connections with the military community. As the proud sister of two army veterans and an aunt to a nephew currently serving in the armed services, her dedication goes far beyond professional duties. This unique perspective drives her passion for supporting those who have selflessly served our nation.

Heidi’s in-depth understanding of Elder Law and VA regulations has empowered numerous veterans to access essential benefits and resources. She possesses a rare ability to simplify complex legal processes, making it accessible for veterans and their families to navigate their journey smoothly. While her professional achievements are impressive, Heidi is not defined solely by her legal endeavors. She is the proud mother of two sons, one of whom has special needs, enriching her perspective and reinforcing her commitment to helping families navigate challenges with empathy and understanding.